Shout out to YOU!
Thank you for your patronage! We hope that the items you have purchased from the MadeOffline store will bring you pleasure!
Made to Order
In order to minimize waste and limit storage orders are made to order after the transaction is placed.
Shipping is calculated at checkout and products will be sent out within 7-10 days from when the orders placed. We work with a vendor for some products, but we are a 2 person operation otherwise. We do our best to get your order to you as soon as possible. All orders are shipped by USPS, FedEx or UPS. Any questions reach us at [email protected].
Please note, any international orders may be subject to VAT, import duties, taxes and other fees. We cannot accept responsibility for these and you will be contacted by the shipping company with instructions.
You will receive an email with a tracking number within 7-10 business days once your package is shipped.
Returns & Exchanges
Some of our products are made to order so returns and exchanges may vary - sorry for the inconvenience.
If you are not completely satisfied with your purchase, you may send it back to us for a refund within 14 days of the delivery date. Please email Orders@MadeOffline.com to initiate the process. Items that show evidence of use are not eligible for a return.
Exchanges/Refunds are processed within 7 days after we receive the merchandise. You will receive a confirmation by email when your item(s) are processed.
We are not responsible for delays in shipping or delivery errors due to force of nature or other uncontrollable events. We do not refund original or return shipping costs. Shipping costs will only be refunded when the return is a result of our error or damaged product.
Sizing & Care
Most items are direct to garment (DTG) printed to the highest standards. Sizing is based on Bella Canvas unisex sizing. View chart here. Wash clothing inside out on the delicate cycle to protect design. Air drying is recommended to prevent shrinkage.